Terms of Service

Last Updated: July 9, 2026

Welcome to Lencay. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By accessing our website or purchasing from Lencay, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

By using our website, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian to use this website.

3. Products and Services

All products displayed on our website are subject to availability.

We reserve the right to:

Modify or discontinue products without prior notice.
Limit quantities purchased.
Refuse or cancel any order at our sole discretion.
Correct pricing, product descriptions, or website errors at any time.

We make every effort to display product images and descriptions accurately; however, actual colors and appearance may vary depending on your device.

4. Orders

After placing an order, you will receive an order confirmation email.

Lencay reserves the right to cancel or refuse any order for reasons including, but not limited to:

Suspected fraud
Pricing errors
Product availability
Incomplete or inaccurate customer information

If payment has already been processed, any approved refund will be issued to the original payment method.

5. Pricing

All prices are listed in the currency displayed on the website.

Prices may change at any time without prior notice.

Applicable taxes, shipping charges, customs duties, or import fees may be added where required.

6. Payments

Payments are securely processed through trusted third-party payment providers.

Lencay does not store your complete payment information.

7. Shipping

Shipping times provided on our website are estimates only.

Unexpected delays caused by carriers, customs authorities, weather conditions, or other events beyond our control may occur.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Exchange Policy and Refund Policy.

Please review these policies before making a purchase.

9. Intellectual Property

All content available on this website—including text, logos, images, graphics, product descriptions, icons, and website design—is the property of Lencay or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security or functionality.
Upload malicious software or harmful code.
Infringe upon intellectual property rights.
Misuse customer accounts or personal information.

Violation of these Terms may result in suspension or permanent termination of access to our services.

11. Limitation of Liability

To the maximum extent permitted by law, Lencay shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall never exceed the amount paid for the product giving rise to the claim.

12. Disclaimer

All products and services are provided "as available" and "as is" without warranties of any kind, except where required by applicable law.

We do not guarantee uninterrupted or error-free operation of our website.

13. Third-Party Services

Our website may include links or integrations with third-party websites and services.

We are not responsible for their content, policies, or practices.

14. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates become effective immediately upon publication on our website.

Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates, without regard to conflict of law principles.